We are committed to protecting your privacy when you are doing business with us. We collect information on or through this site that can personally identify you only when it is voluntarily offered by you. For example, we collect personally identifiable information to respond to visitors questions and comments about us and our products and services, to email e-newsletters and to contact winners of contests and promotions.

Alternatively, you may visit our site or call cutomer service to search and browse our products without providing us any personal information. If you wish to place an order with us, you will need to provide us with your transaction information.

Transaction information: In order to complete an order, you will be asked to share with us information required to complete the purchase successfully, such as billing address, credit card number and expiration date, etc. This information is shared solely with the third party organization necessary to successfully complete the transaction, the credit card authorization company. VibraPet will never sell, rent or give away your personal information to any third parties. Your information is strictly used to complete your order transaction.

Like many other companies, we use "cookie" technology, where our servers deposit special codes on a visitor's computer. This information helps us determine in the aggregate the total number of visitors to the site on an ongoing basis and the types of Internet browsers (e.g. Netscape Navigator or Internet Explorer) and operating systems (e.g. Windows or Macintosh) used by our visitors. This information is used to enhance your online visits. Under no circumstances do we use this information to personally identify visitors or cross-reference the information with any type of personal information that is voluntarily offered through the site.

We hope you enjoy your shopping experience and we look forward to your future visits. You can be confident in our dedication to protect your privacy. If you have any question, suggestions, concerns or praises, please feel free to contact us by email, phone, or standard mail. Our email address is This e-mail address is being protected from spambots, you need JavaScript enabled to view it and all other contact information can be found on our Contact Us page.